 | The author has to go to hangzhou visit a do dress friends, my friend in hangzhou, Shanghai, shaoxing, ningbo opened four female respectively, and which brand monopoly shop in Shanghai, shaoxing, yong three stores all respectively to once when working together with her little sister do, met hiring they did the manager, authorized management shops into, sales and stock and store daily management. Comfortingly: this three shops performance is good, even more than my friend in hangzhou oneself do the stores. I asked my friends: why are you so believe them? What if they sold the clothes, put money rolls ran to do? Or economically checkers? Such things in the clothing terminal industry has common occurance. My friend gently an answer: I believe them.
It is five words, I in thinking: this is probably management charm. So I asked friends offer, we drove to look at you in shaoxing shop? My friend has promised a smile and say: "you seem to do the experts and the" management inquiries. An hour drive, we came to shaoxing is located in the store, we win road after lunch ate 13:30 to, this time, is shops lunch break, I found that people thin, workers without a at rest or taking a nap in sorting, clothes, clean sanitation, wipe window, everyone is too busy. And my friend's trust the store manager, are busy on the morning's performance statistics, also doing statement analysis, and, behold, we come in, just looked up and smiled came: welcome to visit us! Leadership See her smile, the look, the true, the good and the beautiful ah, let iring. Store manager, though not beautiful type, but it is a capable, looks mature, party girl again, I provide affinity sedate for my friends privately to a cheering: find. The friend proud introduced to store manager is to me, and said to the expert advice. Next, I find the manager chat:
I say: beauty, to the store manager do how long?
Beauty manager: from open a shop that day, I came, almost a year.
I: oh, one year, do tired not tired?
Beauty store: not tired is false, especially at first, but I enjoy the NaZhenZi enrich and tired...
"Oh? How nice, you seem to be a workaholic ah", I said with surprise.
Beauty store: "rare fang elder sister (my friend name) so trust me, I don't do a good job, I'm sorry somebody else ah", and to my friend, look in the eyes is full of gratitude and sincere.
I said: you say that see, fang elder sister how a trust you?
Manager: it also used beauty? The store like myself open was the same, except the fund is not my, other any decision I can do, fang elder sister often only give me advice, like into what goods? How to promotion? How to interact with VIP customers? By I make a decision. So, I really
Thanks to fang elder sister, she let I exercise and grow ah.
I say: why are you so Ken help fang elder sister? And so hard and trust her?
Beauty is laughing: "manager fang elder sister to help me, okay?" She was so trust me, let me, I myself have never demonstrate alone had a store, now tube I very experienced la...
I secretly for friend's employing and trust management way applause...
I say: that you later what kind plan?
Beauty store: right now I just want to follow fang sister after good work, etc, and I may have been enough capital to open your own place, also can set up shop and fang elder sister, but to wait partnership, a few years later to say again.
Fang elder sister in clothing models out samples said with former glad I won't let you create it, I make you a shareholder...
I say: "rightness, like-minded people walk together, do the big business ah".
Next, she and I talk about shop management, staff management professional knowledge, also some intentionally or unintentionally test test beauty, she can store manager, well, proper answer out of knowledge is, it seems that management from first practice and calendar refined!
I am traveling from shaoxing out, for my friend fang beauty to compliment the transgressions of, also affirmation her management style. I remember there is an article about the article. Japanese YKK zipper Article said: the company each manager on the card is printed with: "we trust each staff," the words, including most grass-roots staff inside, all staff called partners. Enterprise progresses day by day, especially their "three points five up" business ideas, is very good. Every year the profits of the company 1/3 used for the development of the company, the other one-third used to reward distributor, supplier; The remaining 1/3 incentive company core staff and management personnel. The YKK five up philosophy is: founder, leader and staff who work together, living together and learn together, grow up together, sharing sacrifice. Is really interesting concentric culture. Through my friend's management way's success I think: trust is the best management. Some of our enterprise managers on employees lack of confidence, trust is insufficient, employees, stood scold a slight mistake penalty, the exclusion of ShiWuZhe inner feelings. A disgruntled employees but couldn't show and in the long run, it is bound to cause work, work have to deal with, and enterprise, elaborate LiXinLiDe. This defense type, monitoring type management easy to alienate people, make the enterprise loses cohesion, lack of battle effectiveness and centripetal force. Enterprise people-oriented actually is take the good faith as the basic, respect employees, trust staff, released in full staff, potential and passion employees really will enterprise as "home" to love. Therefore, trust caring, equality, harmony is the essence of management. |  |